Updated on 18th March 2025
1. Introduction
Creativeans Pte Ltd (“Company,” “we,” “our,” or “us”) operates https://brandsbuilder.ai (“Service”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA).
By using our Service, you acknowledge and agree to this Privacy Policy and our Terms of Service. If you do not agree, please discontinue use of our Service.
2. Data We Collect
We collect the following types of personal data:
Personal Data
- Name
- Email address
- Company details
Usage Data
- Internet Protocol (IP) address
- Browser type and version
- Device and system information
We collect this data to operate, enhance, and secure our Service.
3. Purpose of Data Collection
We collect and process your data for the following purposes:
- To operate, improve, and secure our Service
- To provide customer support
- To process transactions securely
- To send important service updates and notifications
- To analyze trends and enhance AI-powered branding recommendations
We do not sell, rent, or trade personal data.
4. AI and Data Processing
Our Branding AI Agent processes input to generate branding recommendations. Personal data is not used for AI training unless explicitly consented by the user.
Users acknowledge that AI-generated insights are for informational purposes only, and Creativeans Pte Ltd is not responsible for business outcomes resulting from these recommendations.
5. Legal Protection and Liability Disclaimer
By using our Service, you acknowledge and agree that:
- AI-generated branding insights are for informational purposes only and do not constitute professional business advice.
- Users assume full responsibility for the interpretation and implementation of AI-generated recommendations.
- Creativeans Pte Ltd shall not be liable for any business loss, reputational damage, financial loss, or legal claims arising from reliance on AI-generated insights.
- We implement reasonable security measures, but no system is completely secure, and users should take their own precautions when using online services.
- Users agree to indemnify and hold harmless Creativeans Pte Ltd from any claims, damages, or liabilities related to their use of the Service.
6. Data Protection and Security Measures
We employ industry-standard security measures, including:
- Secure Socket Layer (SSL) encryption
- Restricted access to personal data
- Regular security audits and compliance checks
While we strive to protect user data, absolute security cannot be guaranteed.
7. User Rights Under Singapore’s PDPA
Under Singapore’s Personal Data Protection Act (PDPA), users have the right to:
- Access their personal data
- Correct inaccuracies in personal data
- Withdraw consent for marketing communications or AI processing
- Request deletion of personal data
To exercise any of these rights, users may contact info@brandsbuilder.ai.
8. Cookies and Tracking Technologies
We use cookies to enhance user experience. Users may manage or disable cookies via browser settings, but doing so may affect the functionality of the Service.
9. Data Transfers and Third-Party Services
User data may be stored or processed outside Singapore. If transferred internationally, we ensure that data is protected in accordance with PDPA Transfer Limitation Obligations, which include:
- Binding contractual agreements with third-party providers
- Encryption and access control measures
- Regular compliance audits
Our third-party providers include:
- Payment Processing: Stripe, PayPal
- Analytics and Tracking: Google Analytics, Mixpanel
- Cloud Storage and Infrastructure: AWS, Google Cloud
We do not store payment details. Transactions are handled securely through PCI-compliant third-party providers.
10. Marketing Communications and Opt-Out Policy
We may send marketing updates and promotions, but only with explicit consent. Users may opt out at any time by:
- Clicking the unsubscribe link in emails
- Contacting info@brandsbuilder.ai
We comply with Singapore’s Do Not Call (DNC) Registry regulations.
11. Governing Law and Dispute Resolution
This Privacy Policy is governed by and interpreted in accordance with the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.
12. Changes to this Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes, and continued use of the Service after such changes constitutes acceptance of the revised policy.
13. Contact Information
For privacy-related inquiries, please contact:
Creativeans Pte Ltd
Email: info@brandsbuilder.ai
Website: https://brandsbuilder.ai